Insights / Workplace Planning

When should furniture planning begin in an office project?

Earlier than most people think. But that doesn't mean choosing every chair, desk and table on day one.

Two people collaborating at a shared workplace table

One of the easiest mistakes to make on an office project is treating furniture as something that comes after the space has been designed.

The floor plan gets developed. Rooms are established. Power and data locations are determined. Construction moves forward. Then someone asks: What furniture are we putting in here?

By that point, a surprising number of decisions affecting the furniture may already have been made.

A better approach is to bring furniture planning into the project while the workplace itself is being planned.

The distinction is important:

Starting furniture planning early doesn't mean selecting furniture early. It means understanding the furniture requirements early enough for them to inform the project.

Start with how the workplace needs to work

Before talking about specific products, there are more fundamental questions to answer.

How many people will use the space? How often will they be there? Which activities require assigned workstations, shared workpoints, meeting rooms, focus spaces or collaborative settings? What technology needs to be supported? What existing furniture might be reused? Are there accessibility or ergonomic considerations? What's the project budget? And, critically, when does the workplace need to be ready?

Those decisions begin creating a furniture program long before anyone needs to choose a particular chair or workstation.

A preliminary furniture plan can then test those assumptions against the actual space.

Does the intended number of workstations fit while maintaining appropriate circulation? Is the conference room large enough for the table and number of seats envisioned? Does a private office still function once real furniture dimensions are introduced? Where will storage go? What happens when doors, columns, glazing and other architectural elements are considered?

This is where furniture planning becomes part of workplace planning rather than simply product selection.

Furniture connects to more than furniture

A workstation isn't simply a desk placed on a drawing.

It may need power and data. Monitors and accessories need somewhere to connect. Cabling needs somewhere to travel. Floor boxes or power locations may need to align with furniture that hasn't arrived yet.

Meeting rooms introduce their own questions. The table size affects seating capacity and circulation. Technology may affect table specification and cable management. Displays, power and AV locations need to make sense in relation to where people will actually sit.

Furniture can also interact with architectural walls, millwork, lighting, flooring transitions and other elements of the interior.

None of this means the furniture dealer should be designing the electrical or architectural systems. Those responsibilities belong with the appropriate members of the project team.

It means the teams need to coordinate.

Catching an interface on a drawing is usually much easier than discovering it on site.

What actually needs to be decided early?

Not everything.

At the beginning of a project, it may be unnecessary—and counterproductive—to spend time deciding between three versions of a task chair while larger workplace questions remain unresolved.

Early furniture planning should instead establish the framework.

That can include headcount and expected workplace use, types and quantities of work settings, approximate furniture footprints, workstation and office planning assumptions, meeting-room capacities, storage requirements, technology and power/data requirements, existing furniture that may be reused, preliminary budget expectations, the project schedule, and delivery and installation considerations.

Once those fundamentals are understood, detailed product selection becomes much more productive.

Instead of asking:

Which desk do we like?

The team can ask:

Which solution best satisfies the requirements we've already established?

That's a much better question.

Product selection comes next

With the planning framework established, individual products can be evaluated against the project rather than in isolation.

A product may look right but be wrong for the application. Another may perform beautifully but fall outside the budget. A solution that worked well on a previous project may not suit the technology requirements, dimensions or schedule of this one.

This is where access to a broad range of manufacturers becomes valuable.

The objective isn't necessarily to select everything from one collection. It's to find the appropriate solution for each application while maintaining a coherent workplace.

Products can be evaluated against factors such as function, ergonomics, dimensions, aesthetics, durability, budget, warranty, availability and lead time.

And because the larger planning decisions have already been made, product selection becomes more focused.

Plan first. Specify second.

Don't forget the furniture you already own

Early planning is also the right time to decide what happens to existing furniture.

On a relocation or renovation, some products may be suitable for reuse. Others may be reconfigured, relocated to another area or supplemented with new furniture.

Those decisions can affect the budget, floor plan, specification, moving requirements, storage and installation schedule.

But there's another side to the equation:

What happens to the furniture you aren't keeping?

Furniture that won't be reused still needs a plan. Depending on the project, that can involve inventorying existing assets, determining what can be relocated, resold, donated or recycled, coordinating removal, and making sure the existing space is cleared when it needs to be.

On a large workplace project, decommissioning can become a significant project of its own.

If it isn't considered until the end, it can arrive at exactly the wrong time—when the project team is already managing construction completion, furniture installation and an approaching move.

A useful furniture plan therefore considers both sides early:

What are we bringing into the new workplace, and what are we doing with everything we're leaving behind?

That gives the project team time to develop a deliberate plan rather than treating decommissioning as an eleventh-hour problem.

Work backwards from the move-in date

Eventually, every workplace project encounters a date that doesn't move very easily:

People are arriving.

That makes the move-in date one of the most useful starting points for developing the furniture schedule.

Rather than asking when furniture should be ordered, work backwards.

Before people can move in, furniture needs to be installed and outstanding deficiencies addressed.

Before installation, the site needs to be ready and the product needs to be received.

Before that, furniture needs to be manufactured and shipped.

Before manufacturing, orders need to be released.

Before orders are released, specifications, finishes, quantities and pricing need to be approved.

And before detailed specification, the furniture plan needs to be resolved.

In simplified form:

  1. Move-in
  2. Installation
  3. Delivery
  4. Manufacturing + Shipping
  5. Order Release
  6. Approvals + Specification
  7. Planning

Lead times can change the choices available

One part of that timeline is particularly easy to underestimate: most commercial contract furniture is made to order.

Unlike buying furniture from a retail store, the product specified for a commercial workplace often doesn't exist as finished inventory waiting on a warehouse shelf. It's manufactured after the order is placed, in the quantities, configurations, materials and finishes selected for the project.

That means lead times matter.

They can also vary considerably.

Seating, workstations, private-office furniture, conference tables, ancillary furniture and other product categories don't necessarily follow the same production schedule. Different manufacturers have different lead times, and particular materials, finishes, custom sizes or configurations can extend them further.

This doesn't mean every project needs to select and order furniture months earlier than necessary.

It means those constraints need to be understood before they begin limiting the available choices.

If a project gets too far along before lead times are considered, the question can change from:

FromWhat's the right solution for this space?

ToWhat can we still get in time?

That can affect more than the product itself. It may reduce the manufacturers, configurations, materials and finishes available to the client—or require compromises that wouldn't have been necessary with an earlier workback schedule.

Planning early gives the project team time to identify long-lead requirements while meaningful choices are still available.

The objective isn't to place orders unnecessarily early. It's to understand the procurement timeline early enough that the project team knows when decisions need to be made without unnecessarily sacrificing choice.

So, when should furniture planning begin?

Ideally, while the workplace plan is being developed and before decisions that depend on furniture requirements become difficult or expensive to change.

Depending on the project, that might be during early space planning, test fits, budgeting or design development.

You don't need a completed furniture specification to start.

A floor plan, headcount, project schedule, preliminary budget—or even a clear understanding of what isn't working in the existing workplace—can be enough to begin.

The individual furniture selections can come later.

The important thing is getting the requirements, coordination points and schedule understood early enough to protect the project's options.

The goal isn't to make furniture decisions sooner than necessary. It's to make sure furniture is part of the decisions that affect it.